Administering Your Claims in a Fast & Fair Manner

The mission of NCAComp's workers' compensation claims administration staff is to provide fair and equitable treatment to workers suffering injury as a result of their employment by meeting the statutory obligations in an efficient and fair manner.

We will administer workers' comp claims by:

• Promptly and thoroughly investigating to assure that all legitimate workers' compensation claims are processed without delay.
• Communicating with the employer and the injured worker as soon as possible to gather the information needed to adjudicate the workers compensation claim.
• Providing prompt telephonic case management under established NCAComp guidelines.
• Protecting our clients from loss through workers' compensation fraud and abuse.
• Avoiding excessive payments by controlling costs of the investigation, medical management, legal defense, length of disability, and medical treatment.